Appointments


We have NHS Covid-19 Standard Operating Procedures in place.  We will continue to ensure that social distancing, PPE and cleansing procedures are in place.  To reduce the risk of transmission we will ask that patients continue to wait outside.

Thank you for helping us to keep you and our colleagues safe.

Your safety and that of our colleagues is our priority.

   

    Musculoskeletal Therapies

Once an initial consultation has taken place with one of these practitioners, follow-on appointments can be made with any of them. If you are unsure which treatment is right for you, please call and speak to a practitioner.  We are unable to provide patients gowns or covers and you may wish to bring your own.

 

    Medical Insurance

Medical Insurance Companies – we invoice direct to BUPA, AXAPPP, Aviva, WPA and Cigna.  We are recognised by numerous other insurance companies and can provide a receipted invoice for patients to claim direct.  Please check that the practitioner you select is recognised by your insurance company and is still taking on new patients.  Please do not commence treatment without authorisation.  Payment for treatment is the responsibility of the patient in the event the insurance company is unable to meet the cost.  Please confirm at the time of booking if you wish to pay through an insurance company.

 

    Massage

You may wish to bring your own large towel.  We are currently unable to provide bedding and towels.

 

   Appointments are located at:

         The Practice, 40 Upper High Street, Thame, OX9 2DW.

         43b Upper High Street, OX9 2DW (Some appointments with Juliet Lock)

 

   Payment

Payment for all appointments is due within 24 hours of treatment.  An administration charge may be made if repeated requests for payment are required.

 

We are complying with NHS Guidelines and those of the practitoners’ professional bodies which requires patients and practitioners  to maintain  social distancing and wear face covering.

We very reluctantly ask that you wait outside until your practitioner is available and please wear face covering.

If you are unable to comply with these requirements please postpone your appointment until the guidelines are no longer necessary.